Have questions about NovaPay? Our team is ready to help you get started or find the right solution for your business.
We typically respond within 4 hours during business days.
5th Floor, Africa Re Building,
Plot 1679 Karimu Kotun Street,
Victoria Island, Lagos, Nigeria
Westlands Business Park,
Chiromo Road,
Nairobi, Kenya
One Airport Square,
Airport City,
Accra, Ghana
+234 800 123 4567
+254 700 123 456
hello@novapay.ng
support@novapay.ng
Multiple ways to get help when you need it.
Chat with our support team in real time. Available Monday-Friday, 8am-8pm WAT. Typical response time: under 2 minutes.
Browse our comprehensive documentation, API references, integration guides, and FAQs to find answers instantly.
Enterprise customers get a dedicated account manager with priority phone and email support, plus quarterly business reviews.